The second-hand marketplace Shoppers Voice Frustration Over Size Modifications
Shoppers are voicing their frustration due to a modification that led to listings displaying inaccurate size information.
The popular resale platform has altered its sizing categories for women's and children's garments failing to inform every member regarding the update.
Social Media Reaction
Many shoppers and sellers have taken to social media stating that platform listings now display a different size category compared to what was initially listed as a result of the reclassification.
Vinted explained the updated approach better aligns with other platforms.
It has advised users to check their listings and update the measurements by hand when needed, causing user dissatisfaction.
Sizing System Modifications
Before the change, the sizing featured one number and one letter, such as S/8 or M/10.
The updated approach includes a letter and a range for example S/UK 8-10.
In some cases, the size labels have been reassigned - like an L measurement was formerly size 12 but is now a UK 16-18.
Member Stories
One content creator, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Stephanie Gallen, located in Scotland, said garments she listed on Vinted with size 14 labels were showing in the marketplace as measurements 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she stated.
Required Changes
Charlotte Lunn, from Derby, said she had been left angered by the change as she had to manually change the measurements for "each individual item".
"For me this is particularly frustrating, because of my ongoing medical condition and selling on Vinted has been paramount for me since losing part of my income," she explained.
Marketplace Information
The service features exceeding 100 million users, including 18 million in the UK.
It has become a favored option to second-hand platforms like eBay and Depop.
This isn't the first time that an unexpected update to the app has proved unpopular: previously, the platform withdrew an update regarding delivery choices following member complaints.
